Professional Services
Managed Services
Professional Services
Managed Services
Cybersecurity is no longer just a technical challenge for IT teams – it has become a strategic business risk that belongs firmly on the boardroom agenda. This year alone, a series of major cyber incidents has disrupted UK organisations across critical sectors, impacting customer trust, share prices, and operational continuity. As cyber threats become more aggressive, more sophisticated, and easier to execute thanks to the growth of AI-powered attack tools, no organisation is immune.
Boards must now recognise that cyber risk is business risk. It demands the same strategic focus and investment as financial performance, regulatory compliance, and operational resilience.
In today’s hyper-connected world, digital operations, supply chains, and customer interactions rely on a web of cloud services, third-party systems, and remote networks. This expanded attack surface gives cybercriminals more entry points than ever before. From ransomware that paralyses entire organisations to supply chain attacks that spread silently through trusted partners, threats are increasingly disruptive and financially damaging.
Research shows that 78% of UK boards now list cybersecurity as a top business risk – yet only 38% feel they are adequately prepared. The gap between awareness and action is widening, and cyber resilience must become a core pillar of business strategy.
Cyber resilience is no longer something that can be delegated down the chain. Regulators are making this clear. Updates to GDPR, ISO 27001, the NIST Cybersecurity Framework, and the upcoming UK Cybersecurity and Resilience Bill all put increasing pressure on board directors to demonstrate governance over cyber risk.
Boards must take ownership by:
Formalising cyber accountability and ensuring clear executive ownership
Embedding cyber risk into corporate strategy and enterprise risk frameworks
Regularly reviewing cyber posture, threats, and resilience metrics
Ensuring investment aligns with business risk -not just IT budgets
Perimeter-based security models are no longer effective in a world of hybrid working, SaaS adoption, and cloud-first operating models. Businesses need a modern approach – built on Zero Trust principles – where no user, device, or connection is trusted by default.
This means:
Strong identity security and role-based access controls (IAM)
Continuous authentication and conditional access
Network segmentation to limit lateral movement
Security aligned to business applications – not the old network perimeter
Cybersecurity is not just about defence – it’s about resilience. Boards should track metrics that reflect both risk reduction and business continuity, such as:
Incident Response Time (IRT)
Mean Time to Detect (MTTD)
Mean Time to Recover (MTTR)
Recovery Time Objectives (RTO)
Compliance risk exposure
Third-party dependency risk
With 95% of cybersecurity breaches involving human behaviour, education is a critical defence. Regular simulation exercises, phishing awareness, and executive breach rehearsals prepare teams for real-world scenarios and reduce risk across the business.
Every organisation should build and regularly test a cross-functional incident response plan that includes Legal, Finance, Communications, Risk, HR, and customer service – not just IT.
Cybersecurity isn’t only about protecting data – it’s about safeguarding reputation, customer trust, and business continuity. Organisations that embed cyber strategy at board level will be better positioned to adapt, compete, and grow in a world where digital risk is business risk.
Resilience isn’t built overnight – but it starts with leadership.
Xalient helps global organisations design and implement strategies that strengthen security, reduce risk, and improve operational continuity. Get in touch today to see how we can help your board take cyber seriously.
Dave McGrail – Head of Business Consultancy at Xalient.
With over 15 years of experience in telecoms, UC, contact centre, networking and security technologies, Dave provides strategic and technical consultancy as a trusted adviser to Xalient’s customers, with a proven track record for driving secure network transformations for global enterprises to help achieve business objectives.