Getting Biogen on Track for PAM Maturity

Biogen wanted to strengthen its Privileged Access Management (PAM) practices as part of a broader initiative to enhance its overall security posture and Identity and Access Management (IAM) strategy. 

Biogen’s goal was to expand PAM coverage to include all relevant systems and users, eliminating gaps and ensuring robust oversight. By enabling detailed monitoring of privileged sessions, they aimed to quickly identify malicious activity and gain full visibility into administrative actions. Achieving compliance with Good Practices (GxP) for the biotechnology industry was a critical requirement.

Xalient partnered with Biogen to implement a comprehensive PAM solution using BeyondTrust, migrating all legacy system data in the process. A full scan of user accounts and systems across the organization allowed Xalient to map privileged users to administrative accounts and establish tighter controls. For example, access to critical systems like the email server was restricted exclusively to approved privileged users, closing security gaps left by the previous system.

Xalient also introduced automated workflows to enforce key PAM policies, including password rotation and session monitoring. Privileged sessions are now logged in detail and recorded on video, providing clear evidence for forensic investigations when needed. This ensured Biogen had full visibility into how systems were modified and enhanced their ability to respond to security incidents swiftly and effectively.

To meet GxP requirements, Xalient implemented rigorous process documentation and ensured all workflows adhered to evidence-based methodologies. By tracking every step and validating compliance through strict oversight, Biogen achieved a PAM framework that not only enhanced security but aligned seamlessly with industry standards.